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Returns

You have the right to return your order in whole or in part. The item(s) can be returned for refund within 14 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with security tag, original packaging and original invoice. In this case, you shall solely bear the immediate cost of returning the product.

In case the reason for returning a product is due to a company’s error, we undertake to cover the cost of the product return.

HALLYU reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and in the Return Instructions accompanying the order. In the case of unauthorized or non-standard returns, the purchased items will be returned to the shipping address specified in the original order.

 

Refunds

Refunds will be processed as soon as returned items undergo meticulous quality control and are being accepted. Refunds can only be remitted to the initial credit card, Paypal or bank account used for the order transaction. You will be asked to provide your refund payment details. Please note that the refunded amount will be reduced by the return cost as detailed below. Processing time may vary depending on the bank or credit card company.

 

Return fees

  • Greece: Returns from Greece are free of charge, using our ACS courier account.

Please call ACS to arrange pick-up and request to charge the recipient: HALLYU, Tatoiou Av. Athens 14451 Greece

  • Rest of the World: Please call TNT and arrange a pick-up, using the airway bill number provided, after contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. regarding your return. Please note that the following cost will be deducted from the cost of the item purchased which is being refunded, to cover the return costs.

Europe: 20 euros

USA, Canada & Mexico: 30 euros

Rest of the World: 45 euros

  

MISCELLANEOUS

  • Force majeure: If due to force majeure (i.e. adverse weather conditions, strikes, etc.), the courier fails to deliver you the products within the set time-limit, HALLYUshall not be liable for any situation arising without its fault and shall do whatever is humanly possible for your best service.

2.      Modification of Terms: The website www.myhallyu.com reserves the right to modify or renew the terms and conditions regarding transactions. The company undertakes to update the present text for any modification of or addition to the terms.

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  • ADD.  89a Tatoiou Av. Athens 14451 Greece
  • TEL.  +30 2160000031 , +30 6956338714
  • MAIL. info@myhallyu.com

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